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CHCCCS016 Respond to client needs

RTO Learning and Assessment Tools for CHCCCS016 Respond to client needs.

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Description

RTO Learning and Assessment Resources Available Now

A complete suite of RTO resources for CHCCCS016 Respond to client needs.

Including eLearning, Assessment tools, Learner Guides, Session Materials (PowerPoints & Session Plans) and RPL Kit. A full suite of delivery materials so you’re set with all RTO resources straight away!

Simulated Business

These resources are linked to our online simulated business, First Access, which has its own website and complete set of policies and procedures. The First Access documents are used as the basis of assessment tasks, case studies and scenarios to assist RTOs in simulating a real workplace and to help students bring context to their learning.

Individual unit purchases are provided with a login for staff and students to access the complete set of policies, procedures, forms and templates (valued at over $2,000!).

Additional information

Resource Type

Training Product Type

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Shashi Hodge

Shashi started her career in the VET sector in 2001 by helping to build an award-winning RTO with multi-jurisdictional presence across Australia, where Shashi was responsible for overseeing the RTO’s operations across three interstate locations.
During her career, Shashi has held roles such as National Operations Manager, Compliance Manager, Training Manager and Industry Based Learning Manager in RTOs before she established RTO Advice Group (now Eduworks Co.) with Jacqui Hodge in 2009.
Since 2009, Shashi has worked with a wide range of RTOs, supporting them in their registration journeys, working with clients to improve systems, designing learning programs, supporting and preparing for audits, supporting growth, as well as conducting numerous audits for RTOs across the country. Shashi was also an auditor for the Victorian Registration and Qualifications Authority (VRQA) before setting up and running a TAE-focused RTO for a number of years before it was sold.
Shashi’s passion for high quality learning design and industry-focused assessment, led Shashi to design the methods, tools and processes we use at Eduworks Resources to develop our 6 times award-winning learning and assessment resources.
Shashi is the CEO and Director of Eduworks Co and is a hands-on passionate VET leader, constantly pushing the team forward to inspire new innovations and solutions to support the sector.

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Shashi Hodge

Shashi started her career in the VET sector in 2001 by helping to build an award-winning RTO with multi-jurisdictional presence across Australia, where Shashi was responsible for overseeing the RTO’s operations across three interstate offices.

During her career, Shashi has held roles such as National Operations Manager, Compliance Manager and Industry Based Learning Manager in RTOs before she established RTO Advice Group with Jacqui Hodge in 2009.

Since 2009, Shashi has worked with a wide range of clients, setting up RTOs, working with RTOs on their operations, quality systems, best practice delivery and staffing requirements, as well as conducting internal audits for RTOs. Shashi has also been an auditor, conducting registration and compliance audits for Victorian Registration and Qualifications Authority (VRQA). Shashi is the driving force behind Eduworks Resources, a well-respected resource division of RTO Advice Group, that develops high quality resources for more than 10 different Training Packages, including Business Services and Financial Services. In 2013, Shashi also set up and registered Training Partners Australia, trading as RTO Leadership Institute, an RTO that now focuses on delivering high quality programs for the VET sector.

Shashi is the CEO of Eduworks Resources and RTO Advice Group and oversees the day to day effective running of the company.