Compliance Commitment

Commitment to quality and compliance for your peace of mind.

Have you purchased resources and been disappointed in the past? Our quality commitment will put your mind at rest.

Quality & compliance commitment

We have a vested interest in the quality of our products and services, and are committed to ensuring our resources are fit for purpose, industry-relevant, current, and meet the highest industry standards of today’s regulatory environment.

Therefore, we welcome any feedback provided by clients and auditors. Feedback helps us improve, and we love the opportunity to evolve.

Rectification assistance

In the unlikely circumstance that our Assessment Kit resources result in a non-compliant audit outcome due to the validity of assessments, Eduworks Resources commits to working with you to rectify the tools free of charge. This only includes rectifications in relation to the documents provided by Eduworks Resources and does not cover any other related non-compliance or audit outcome.

We can only help you with rectifications if:

We will:

Please note

Rectification FAQ

Free rectification assistance only applies to Eduworks Resources’ Assessment Kits.

In order to request us to make changes, Eduworks Resources requires the following:

Email us at with at least 15 working days notice. You will need to include the following in your email:

  • A full copy of the audit report
  • A copy of the relevant Training and Assessment Strategy presented at audit so we can ensure the tools were described and used for their purpose
  • A copy of the resources provided to the auditor

Please contact us at if you have questions or would like to discuss your needs.

Eduworks Resources cannot commit to helping you make the rectifications free of charge if there are less than 15 days before the response is due. In some circumstances, we may be able to assist for an additional fee, charged at our standard consultancy rates, however we cannot guarantee this. Please contact our office to discuss this. 

In order to gain context for the non-compliances identified, Eduworks Resources requires a copy of the audit report showing findings against at least all of Standard 1. Sometimes, non-compliances between the clauses in Standard 1 inter-relate. This information will enable us to better support you and provide a more detailed response that addresses the auditor’s concerns.

Eduworks Resources requires a copy of the audit report if you would like our assistance with rectifications. All records provided to us will be held in the strictest confidence and only shared with our internal staff that require access to this. We can sign a Confidentiality Agreement for you, so you can be assured of our strictest confidentiality.

We love receiving feedback. Please send us your findings and we’ll make sure we take your feedback on board for future updates and improvements. Unfortunately, we can’t commit to making all changes requested by clients as sometimes these are based on the context of the use. However, you have the word documents, so please feel free to make changes to the files where you see fit, within the terms of our licence.

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