Top 5 Tips for Conducting Assessments Online

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Online learning is reshaping the VET sector! 🖥️

While offering your courses online or in a blended mode offers many advantages for your RTO and your students, it also brings compliance challenges. As the demand for online delivery skyrockets, how do we ensure practical assessments meet the Standards? From video role-plays to workplace observations, let’s take a look at our top 5 tips for conducting assessments online.

1. Leverage Technology

It’s easy to design assessments the old way without thinking too much about all the new tools and technology that can support modern assessment practices. Utilise the hundreds of systems and platforms that are available for managing online learning. This includes tools for real-time monitoring and assessment such as Zoom or MS Teams. They can be used for role-plays, practical demonstrations, and workplace observations. A correctly set up learning management system can also support by storing video evidence and help you with managing appointments with students to view their live assessments such as in a role play or workplace observation.

2. Clear Guidelines

  • Provide students and assessors with clear guidelines on how assessments will be conducted online. This includes instructions for role-plays, requirements for video submissions, and protocols for online observations. Your guidelines should include things like:

    What needs to be seen and heard in the video (e.g. is it OK for the student to be taking a selfie or do they need to make sure someone else is videoing at least 3 metres back from them so you can see the environment)
  • What conditions must the video be created in – if it’s a Workplace video, is after hours OK, or does it need to be during work hours, while dealing with customers etc..
  • What permission must be granted for others to appear in videos?

3. Confidentiality & Consent

Especially in sectors like early childhood education, community services, or dealing with clients, ensure your instructions make provisions for gaining necessary consent before any filming in a workplace. Take time to get to know the practicality and confidentiality requirements of each industry. Remember that students will need consent from everyone who appears in the video.

4. Diverse Assessment Methods

Don’t rely solely on one method. Use a combination of video conferencing, self-recorded videos, supervisor reports, and other tools to gather a comprehensive view of a student’s skills and knowledge. Remember that supervisor reports can only be used as supplementary evidence and are often not enough to confirm workplace skills, but may be able to support other forms of primary evidence.

5. Training & Support

Offer training sessions for both trainers and students on how to use online tools effectively. Ensure that there’s technical support available for any issues that might arise.

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Shashi Hodge

Shashi started her career in the VET sector in 2001 by helping to build an award-winning RTO with multi-jurisdictional presence across Australia, where Shashi was responsible for overseeing the RTO’s operations across three interstate locations.
During her career, Shashi has held roles such as National Operations Manager, Compliance Manager, Training Manager and Industry Based Learning Manager in RTOs before she established RTO Advice Group (now Eduworks Co.) with Jacqui Hodge in 2009.
Since 2009, Shashi has worked with a wide range of RTOs, supporting them in their registration journeys, working with clients to improve systems, designing learning programs, supporting and preparing for audits, supporting growth, as well as conducting numerous audits for RTOs across the country. Shashi was also an auditor for the Victorian Registration and Qualifications Authority (VRQA) before setting up and running a TAE-focused RTO for a number of years before it was sold.
Shashi’s passion for high quality learning design and industry-focused assessment, led Shashi to design the methods, tools and processes we use at Eduworks Resources to develop our 6 times award-winning learning and assessment resources.
Shashi is the CEO and Director of Eduworks Co and is a hands-on passionate VET leader, constantly pushing the team forward to inspire new innovations and solutions to support the sector.

Shashi Hodge

Shashi started her career in the VET sector in 2001 by helping to build an award-winning RTO with multi-jurisdictional presence across Australia, where Shashi was responsible for overseeing the RTO’s operations across three interstate offices.

During her career, Shashi has held roles such as National Operations Manager, Compliance Manager and Industry Based Learning Manager in RTOs before she established RTO Advice Group with Jacqui Hodge in 2009.

Since 2009, Shashi has worked with a wide range of clients, setting up RTOs, working with RTOs on their operations, quality systems, best practice delivery and staffing requirements, as well as conducting internal audits for RTOs. Shashi has also been an auditor, conducting registration and compliance audits for Victorian Registration and Qualifications Authority (VRQA). Shashi is the driving force behind Eduworks Resources, a well-respected resource division of RTO Advice Group, that develops high quality resources for more than 10 different Training Packages, including Business Services and Financial Services. In 2013, Shashi also set up and registered Training Partners Australia, trading as RTO Leadership Institute, an RTO that now focuses on delivering high quality programs for the VET sector.

Shashi is the CEO of Eduworks Resources and RTO Advice Group and oversees the day to day effective running of the company.